Features / Team and analytics

Run your company’s email from one place.

Invite people, set roles, create email accounts on your cPanel, and see how fast your team answers customers.

Why it matters

Creating an email account for a new employee usually means logging in to cPanel, finding the right page and sharing a password over WhatsApp. When they leave, nobody remembers to remove it.

Qasid gives the business owner one console for the team: people, their mailboxes, and how well customers are being answered.

What you get

• Invite and roles. Invite people by email as admins or members. Remove access in one click.
• Email accounts on cPanel. Connect your cPanel once, then create, reset and delete email accounts and forwarders from Qasid.
• Reply-time analytics. Replies per day, median first-reply time, and the share answered within an hour, per person and per mailbox.
• Audit log. Who signed in, shared a mailbox, changed a setting or deleted an account, and when.
• Deliverability check. A daily check of your domain’s SPF, DKIM, DMARC and blacklists, with step-by-step fixes.
• One bill. One plan for the whole organization, paid by bank transfer, JazzCash, Easypaisa or card.

Questions

Do I need to give Qasid my cPanel password?

You can use a cPanel API token instead, which you can revoke from cPanel at any time.

What counts as a reply for analytics?

An email someone on the team sent in answer to a customer email. The first reply’s time is measured from when the customer’s email arrived.