Features / Follow-ups

Follow-ups that never slip.

A reminder when nobody replies, or a series of polite follow-ups that send themselves and stop the moment they answer.

Why it matters

Most deals and payments are lost not because the client said no, but because nobody followed up. Keeping track of who hasn’t replied in your head, or in a spreadsheet, doesn’t work once you send more than a few emails a day.

Qasid watches for the reply for you. Choose a simple reminder, or let a follow-up sequence write back in the same thread on day 3, day 7 and day 14. As soon as they reply, everything stops by itself.

How it works

1. Write your email. In Compose, choose “Remind me if no reply” or pick a follow-up sequence.
2. Qasid watches for an answer. It checks your Inbox (and the folders your rules file mail into) for a reply from the people you wrote to.
3. Reminder or automatic follow-up. No reply? You get a reminder, or the next follow-up goes out in the same thread. A reply stops it all.

What you get

• Reminders. Tomorrow, in 2 or 3 days, or in a week. Everything you’re waiting on is listed in the Follow-ups folder.
• Sequences. Up to 5 follow-ups, each with its own wait and text. Save them once (“Quotation follow-up”, “Payment reminder”) and use them with one click.
• Same thread. Follow-ups go as replies to your first email, so the whole story stays in one conversation.
• Stops on reply. A reply from anyone you wrote to ends the sequence before the next step is sent.
• Sent from your address. Follow-ups go out through your own mail server, so they look exactly like the email you would have sent by hand.

Payment reminders without the awkwardness

Send the invoice with the “Payment reminder” sequence: a gentle note after 5 days, a firmer one after 12. Most clients pay after the first one, and you never had to remember.

Questions

What counts as a reply?

Any email from one of the people you wrote to that arrives after yours, in your Inbox or in a folder your rules file mail into.

Can I stop a sequence myself?

Yes, any time, from the email or from the Follow-ups list.